Questions? We have answers!
If you can't find the answer you need below, feel free to contact us and someone will be in touch to help you.
General Product Questions
1. How does the Peptide Complex increase my tan?
Melanoboost® uses intelligent technologies designed to trigger a boost in melanin production without exposure to UV light. Melanin is the pigment which makes our skin turn brown. The more abundant our melanin levels, the darker we are able to tan.
When used in conjunction with minimal sun exposure, the tanning result is significantly amplified, resulting in an intense, long lasting tan.
2. Does Melanoboost Peptide Sun Tanning Oil contain fake tan?
Our Peptide Sun Tanning Oils are focussed on producing a real tan!
The coral bottle has the added bonus of a sunless tanning enhancement for an extra boost. Learn more about it here.
3. Do Melanoboost products contain sunscreen?
Our product range doesn't contain sunscreen. Melanoboost recommends being sun smart. It is important to always wear a sunscreen, protective clothing and avoid extended periods in the sun, to protect your precious skin from damage. Apply your sunscreen over your Melanoboost.
4. Will using sunscreen reduce my tanning ability?
It won't reduce your tanning ability, it will in fact help your tan. Protecting the skin from burning, peeling and sun damage, sunscreen is vital when spending time outdoors. We highly recommend the use of sunscreen and sun protection conjunction with all Melanoboost products.
5. Does it work on fair skin?
Yes, Melanoboost will work on all skin types. As everyone tans differently, results will differ from person to person. It will depend on your natural skin tone and natural sun tanning ability. Some people have seen results when using it with sun exposure in as quickly as 20 minutes; others who are fairer and have less melanin to begin with, may notice a slower increase.
6. Does Melanoboost still work if I have fake tan on?
Absolutely. Just make sure your fake tan is fully developed and you've had your first shower before you apply your Melanoboost.
7. Is Melanoboost water resistant or will I need to reapply every time I leave the water?
Your Melanoboost will absorb into your skin once you apply it, but if you are swimming or sweating excessively you will need to reapply it. Remember that you only need a small amount of our oils for them to be effective.
8. Is Melanoboost safe during pregnancy?
Melanoboost Peptide Sun Tanning Oil is a topically applied body oil, that is applied to your skin and works in the areas you apply it - the Peptide Complex is not systemic, meaning it won’t enter your bloodstream. So it is fine during pregnancy.
It is important for us to note, that every woman and pregnancy is different and it is advised that you check with your individual doctor if you’re unsure.
The base of our oil is made up of 8 gorgeous skin conditioning oils that will feed your skin! Be sure to use it in conjunction with your normal sunscreen protection.
9. Is Melanoboost the same as tanning injections / Melanotan?
With the introduction of peptides into skin products, there has been much interest about the difference between Melanoboost and tanning injections, most commonly known as Melanotan, Melanotan II or MT2. There are distinct differences between Melanoboost and Melanotan. Melanoboost is an Australian company and has no affiliation with Melanotan.
10. How long until I start seeing results?
This will differ from person to person. It will depend on your natural skin tone and natural sun tanning ability. Some people have seen results when using it with sun exposure in as quickly as 20 minutes; others who are fairer and have less melanin to begin with, may notice a slower increase.
11. Is Melanoboost vegan?
Hey Vegans! Yep, it is. We love fur babies! And we're PETA certified too, check it out: http://www.mediapeta.com/peta/pdf/companiesdonttest.pdf
12. Will it make my beauty spots, freckles, moles or pigmentation darker?
Using Melanoboost will affect your moles, freckles and pigmentation the same way the sun would. It will make them more evident as the melanin content increase also in freckles, moles and dark spots.
Melanoboost recommends that you take a balanced approach to sun exposure to maximize benefit and minimise risk, and always wear sunblock.
13. Can I use Melanoboost in a sunbed?
The benefit of Melanoboost is that it requires very little UV for rapid tanning.
Melanoboost evolved with the banning of solariums in Australia. Our goal was to produce a product to help you tan without needing to be over exposed to UV. You will be able to get excellent results with short healthy bursts of sun exposure. So if you're using Melanoboost in a sunbed for accelerated sun tanning, be sure to apply sunscreen over the top.
14. Does it fade like a real tan?
Yes, it will fade like a real tan because it IS a real tan!
If you continue to use it on a daily basis (even indoors) it will continue working on your tan without the need for UV exposure so therefore you can potentially keep a level of tan all year round.
15. How long does the tan last?
This will be dependent on a few things: your natural tanning ability, how long your real tan usually lasts, and how well you care for and maintain the health of your skin.
Melanoboost will definitely help to lengthen the life of your real tan because the peptide will continue to stimulate your melanin production each time you apply it (even indoors). Also, our 8 skin food oils have been specially selected to deliver nutrients, antioxidants and extreme moisture into your skin.
This will significantly increase the health of your skin, maintaining your tan further. Lastly, always wear sunblock. It will help to reduce / prevent sun damage and peeling. Peeling skin is unhealthy skin and will mean your real tan disappears more quickly.
16. Can I apply Melanoboost to my face?
Yes, Melanoboost Peptide Sun Tanning Oil can most definitely be used on the face. The oil is nourishing with a variety of antioxidant benefits, as well as many others.
We spent time perfecting the consistency so it absorbs beautifully into the skin and doesn’t leave you feeling slimy! It won’t clog your skin and it smells delicious.
You can still apply your daily SPF on top for sun protection of the oil and it won’t hinder the tan you get.
17. Melanoboost Covid-19 response
At Melanoboost the health and wellbeing of our customers and team is our top priority.
Since the beginning of Covid-19, Melanoboost has been following all recommended guidelines to creating a Covid safe workplace. We have implemented additional sanitising and cleaning practices into our workplace. This has enabled us to continue shipping your orders as normal, without delay and in a safe environment.
Our Customer Care team is available via email at hello@melanoboost.com to help answer any questions or queries you have or you can reach out to our social team on our Instagram DMs @melanoboost.
We hope everyone is staying safe and healthy.
At Melanoboost the health and wellbeing of our customers and team is our top priority.
Since the beginning of Covid-19, Melanoboost has been following all recommended guidelines to creating a Covid safe workplace. We have implemented additional sanitising and cleaning practices into our workplace. This has enabled us to continue shipping your orders as normal, without delay and in a safe environment.
Our Customer Care team is available via email at hello@melanoboost.com to help answer any questions or queries you have or you can reach out to our social team on our Instagram DMs @melanoboost.
We hope everyone is staying safe and healthy.
💛 MB
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Shipping Information
1. Does Melanoboost deliver worldwide?
Yes, we want all tan lovers to be able to use Melanoboost!
There are a few exceptions within countries that prohibit cosmetic imports.
2. How long will my order take to arrive?
Currently, all orders are shipped from our Melbourne, Australia warehouse.
Our international carriers are DHL and Australia Post, the service used will vary depending on which service has the fastest delivery time frame at the time of placing your order. Upon arriving into your country, orders are transferred to the national postal service USPS and delivered to you.
Please note, any customs fee, taxes or charges are your responsibility.
Estimated delivery times to the United States is usually 5 - 12 business days most parcels are still being delivered within this timeframe however, due to the outbreak of Covid-19 (Coronavirus) our carriers advise delays can be expected. In most countries that the virus has reached, local authorities have introduced strict controls to prevent the virus from spreading further. This is impacting deliveries to those countries and regions affected.
Please note the estimated delivery time shown on your tracking information at the time your order is sent is an estimate only, the tracking time frame will update to become more accurate as your parcel moves through the postal network.
3. How do I track my order?
You will be emailed tracking information from us once your order has been dispatched from our warehouse.
1. Using your tracking number, if your parcel has been sent with DHL, you can track your item via DHL using the following link: https://dhlecommerce.asia/track/
If your order has been sent via Australia Post you can track your parcel here https://auspost.com.au/mypost/track/#/search
2. Once it arrives in the United States, enter the same tracking number into the USPS Track and Trace feature: USPS Track and Trace
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Order & Checkout Information
1. Can I change my address?
If you notice you have entered the wrong address or any other important information directly after placing your order please email hello@melanoboost.com and enter "URGENT CHANGE OF ADDRESS" in the subject line.
Once orders have been dispatched we are unable to change any delivery information.
Melanoboost is not liable for any undelivered items due to a wrong postal address being entered at checkout.
2. Can I pay with a credit card even though I don't have a PayPal account?
We use PayPal to provide you with a safe and secure place to use your credit card.
Yes, when checking out via PayPal you have the option to enter a credit card.
You do not need to have a PayPal account. Once you have entered your delivery details, click “Complete Order”. If you are paying with a credit card click “pay with a card” and complete checkout securely through PayPal as a PayPal guest.
3. How do I enter a Discount Code?
During checkout, before you proceed to payment:
On the right hand side of the screen will be an area that says “discount” enter your code into this field and click 'apply'. Then proceed to payment.
If you forget to enter your discount code when checking out, we cannot refund you the amount once you have placed your order.
RETURNS & PRIVACY POLICIES + TERMS OF SERVICE
View Returns Policy here.
View Privacy Policy here.
View Terms of Service here.
Wholesale Enquiries
1. How can I become a Melanoboost stockist?
Please email our team at hello@melanoboost.com with your contact and business details and how you'd see Melanoboost fitting into your business. If you meet the stockist requirements, our team will be in touch.
